Crypto.com on custody & reserves
7.6/ 35% of the score
Publishes proof of reserves with third-party verification of the stated reserve ratio and holds insurance cover on a portion of custodied assets. No loss of customer funds on record.
Journalism for the digital-asset economy
Best Crypto Exchanges · Rank 08 of 8
Users who want an exchange, card and app in one account
Last verified August 18, 20264 scored axes
Self-reported only
Crypto.com scores 7.6 out of 10 and ranks #8 of 8 in the best crypto exchanges table, strongest on market coverage (8.2) and weakest on cost of trading (7.2).
The broadest consumer product in the sector — trading, card, staking and payments in one app — with licensing in several markets to support it. The trading side is the weakest part: pricing is opaque in the simple view and the app pushes its own token hard.
4 axes, weighted as published in the table’s methodology. Each score below is read from the fact printed under it.
7.6/ 35% of the score
Publishes proof of reserves with third-party verification of the stated reserve ratio and holds insurance cover on a portion of custodied assets. No loss of customer funds on record.
7.6/ 25% of the score
Holds registrations and licences across Singapore, Dubai, Malta and the wider EU under MiCA, the UK and several US states; no enforcement action on record concerning custody of client assets.
7.2/ 20% of the score
Fee schedule published, with the app's simple interface applying a spread on top of it; card and staking benefits are tiered to a locked stake of the platform token.
8.2/ 20% of the score
Large listed-asset count with fiat rails in many currencies, plus card and payments products under the same account.
Trading, a card, staking and payments in a single app, with licensing across Singapore, Dubai, Malta and the wider EU under MiCA, the UK and several US states to support it. As a consumer product this is the most complete thing in the table, and the card programme in particular has the widest country coverage of anything in our cards ranking.
The published fee schedule is unremarkable; the simple interface then applies a spread on top of it, and that spread is where the economics of the retail product live. It is not disclosed as a line item in the flow, which is why this venue scores well below the leaders on cost even though its stated fees look competitive.
Card tiers and several benefits are gated behind a locked stake of the platform's own token, and the reward terms have been reduced more than once. Treat that as taking a market position to buy a discount: if the token falls, the discount was expensive, and the terms attached to it can change again.
Proof of reserves is published with third-party verification of the stated reserve ratio, insurance covers a portion of custodied assets, and no loss of customer funds appears on the record. On custody the venue is unexceptional in the good sense — nothing about it stands out as a risk, and nothing stands out as best in class.
Its record shows no loss of customer funds, proof of reserves with third-party verification of the reserve ratio, insurance on part of the custodied assets, and licences across Singapore, Dubai, the EU under MiCA, the UK and several US states. No enforcement action concerning client assets appears on the record.
Because the simple interface applies a conversion spread on top of the published schedule, and that spread is not itemised in the buying flow. Using the exchange interface rather than the app's simple mode avoids most of it.
Only for the higher card tiers and several in-app benefits, which are gated behind a locked token stake. The base product works without it, and reward terms attached to staking have been reduced more than once.
8 services in best crypto exchanges